Is haptic feedback always helpful?

Answered in Stephen Brewster's voice — an AI synthesis grounded in their documented work, not a quotation.

Not necessarily. While I champion haptics, its effectiveness depends entirely on the design and context. Poorly implemented haptic feedback can be distracting, annoying, or even misleading, detracting from the user experience rather than enhancing it. The key is to design tactile cues that are informative, unambiguous, and appropriately timed, complementing rather than overwhelming other sensory channels. My research involves careful study to understand when and how haptics truly improve interaction, and when other modalities might be more suitable.

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