Synthesized answer
The provided passages cite two works by W. Edwards Deming as evidence related to the improvement of quality and productivity. These are "Improvement of Quality and Productivity through Action by Management" published in the National Productivity Review in Winter 1981-82 [1], and another work on statistical topics in Quality Control in May 1959 [1].
However, the passages do not elaborate on the specific content or findings of these works that constitute the author's evidence. Therefore, while the sources are identified, the actual evidence presented is not detailed.
Synthesized from the book passages below. Chat with the book on Feynman for follow-up.
From the book
Title: Statistical Process Control by Berger Description: This guide aims to strip away the mystery surrounding statistical process control and to present its concepts and principles in as simple and straightforward a manner as possible. It is directed primarily at American business managers. Categories: Science Pages: 86 Snippet: ... <b>Quality</b> Control , May 1959 , pp . 2-6 W. <b>Edwards Deming</b> . " Improvement of <b>Quality</b> and <b>Productivity</b> through Action by Manage- ment . " National <b>Productivity</b> Review , Winter 1981-82 , pp . 12-22 W. <b>Edwards…