Summary
This book argues that American businesses can improve their competitive position by focusing on the quality and productivity of their processes. It asserts that management action is crucial for achieving this improvement. The book presents statistical process control as a method to demystify and simplify concepts and principles, making them accessible to business managers.
The core of the book lies in demonstrating how statistical methods can be applied to understand and enhance production. Readers will learn about the direct link between improving quality and increasing productivity, ultimately impacting a company's standing in the market. The book aims to provide managers with practical insights grounded in statistical theory.
Key concepts
- Statistical Process Control — A method for simplifying and presenting concepts and principles of quality control.
- Improvement of Quality — Achieving higher standards in products or services.
- Productivity — Increasing output or efficiency within business operations.
- Competitive Position — A company's standing relative to its competitors in the market.
- Action by Management — The essential role of leadership in driving quality and productivity improvements.
From the book
Description: This guide aims to strip away the mystery surrounding statistical process control and to present its concepts and principles in as simple and straightforward a manner as possible. It is directed primarily at American business managers.
Snippet: ... <b>Quality</b> Control , May 1959 , pp . 2-6 W. <b>Edwards Deming</b> . " Improvement of <b>Quality</b> and <b>Productivity</b> through Action by Manage- ment . " National <b>Productivity</b> Review , Winter 1981-82 , pp . 12-22 W. <b>Edwards Deming</b> . " On Some Statistical ...