W. Edwards Deming's "Out of the Crisis" argues that American management's failure to plan for the future leads to market loss and job reduction. The book provides Deming's "Way Out of the crisis," detailing a transformational approach to leading and managing people, processes, and resources. Deming explains what managers have been doing wrong and instructs them on what they must do to ensure companies stay in business, protect investment, and provide more jobs through improved products and services.
This influential work, grounded in Deming's 14 Points for Management, offers a framework for business management, leadership, problem-solving, and quality control. Deming's principles address management transformation, explaining how to apply them for sustained success beyond short-term financial gains.
Key concepts
- Deming's 14 Points for Management — A set of principles for business management, leadership, problem-solving, and quality control that form the foundation of Deming's transformational approach.
- Management's failure to plan for the future — The core problem identified by Deming that leads to market loss and job reduction.
- Deming's Way Out of the crisis — The prescriptive approach offered by Deming to overcome management failures and achieve business success.